Black and Minority Ethnic (BME) Outreach

What does the service provide?

It is an information and advice service for Black and Minority Ethnic Minory Elders provided at different venues throughout the boorough. Our volunteers are fluent speakers in community languages.

We offer information and advice on:

Benefits
Housing
Residential and nursing homes
Health
Leisure and social services
Your rights to social services
If we cannot help you we will try and put you in touch with people who can

How we work

We will give you information that is accurate and up to date:

We can explain the choices you have
We will give you information to help you reach your own decisions
We may be able to take action on your behalf if you want us to
Our service is free
We will keep your business confidential
You can talk to us in private
We will not make judgements about your life or what you want to do
We will not be influenced by any interest other than yours
We will tackle any discrimination or prejudice that you face
We have an equal opportunities policy which we observe at all times
We are accessible to people with disabilities and reduced mobility
Our interview room in the office has a hearing induction loop for the benefit of clients.

What do I do next?

For further information call the BME Outreach Offices on 020 8861 7993, 020 8861 7999 or 020 8861 7980 or call into the Age Concern Harrow Office.

New Asian Outreach Sessions

Two new venues have been established at:

Harrow Central Mosque Elders' Club Harrow Central Mosque, Station Road, Harrow

Zain Medical Centre, 122 Turner Road, Edgware

These sessions will provide information and advice to South Asian elders about benefits, housing, residential and nursing homes, health, leisure and social activities, and their rights to social services. A limited number of home visits will be incorporated depending on the needs of the clients. The above venues were chosen in order to target the most vulnerable and isolated elders from the South Asian communities of Harrow.

For more information contact Valsa Kurian at Age Concern Harrow